Returns


Lucas and Lucas find it important that you are 100% satisfied with your purchase. Products purchased from Lucas en Lucas may be returned to Lucas en Lucas within 14 days from day of delivery. Products purchased from Lucas en Lucas may only be returned to Lucas en Lucas if accompanied by the original receipt, in original condition and in original packaging.
Returns must be authorized via email by Lucas en Lucas prior to shipping. Please send your return request to accompanied by the order number. You will receive a return authorization number. Send your purchases properly packed and with clear indication of the return authorization number to:

Lucas en Lucas
Rijnstraat 12
5046 AN Tilburg
The Netherlands

Upon receipt of the goods in good condition, Lucas en Lucas will refund the total amount for the returned goods to the specified bank account within 14 days. Packaging and shipping costs are at the customer's expense.